During this critical time the health and well-being of our staff, retail partners and our customers are our first priority. While we are carefully following directives from all government agencies, we are taking careful precautions to ensure everyone’s safety.
Our web store is open for business 24-7 and we are shipping our awesome bikes, on a normal schedule, offering multiple delivery options for you to choose from at checkout. See our shipping policy below.
Our customer service staff is working from home during this time, and available to serve you, weekdays 8am-5pm Pacific Time.
We offer three shipping options:
Not all options are available for all zip codes and purchase types. No matter which option you choose, the following policies apply:
- Free shipping applies to all bikes on the izipelectric.com site and parts and accessories orders over $99 within the contiguous United States (lower 48) only
- There will be a $50 surcharge on Beeline assembly and fulfilments on bikes under $1,000
- Parts and accessories orders under $99 will have a $10 shipping charge for the first item and a maximum shipping charge of $25. Shipping charges will be applied at checkout.
- Additional fees apply on all orders shipped to Alaska or Hawaii. Shipping fees will be calculated at checkout
- Orders placed before 3pm ET (1:30pm ET for expedited shipments), Monday - Friday, excluding holidays ship out same day
- All orders are shipped via FedEx with signature required
- Questions? Please see our FAQs or contact us. You can also give us a call at 800-377-4532
Unfortunately, purchases through izipbikes.com are not available for international shipping.